Transmission of information among members of the health care team and facilities is ongoing and critical to quality care. Communicate the importance of teamwork in patient-centered care and population health programs and policies.Recognize how one’s uniqueness (experience level, expertise, culture, power, and hierarchy within the health care team) contributes to effective communication, conflict resolution, and positive interprofessional working relationships.Use respectful language appropriate for a given difficult situation, crucial conversation, or conflict.Give timely, sensitive, instructive feedback to others about their performance on the team, responding respectfully as a team member to feedback from others.Listen actively and encourage ideas and opinions of other team members.Express one’s knowledge and opinions to team members involved in patient care and population health improvement with confidence, clarity, and respect, working to ensure common understanding of information, treatment, care decisions, and population health programs and policies.Communicate information with patients, families, community members, and health team members in a form that is understandable, avoiding discipline-specific terminology when possible.Choose effective communication tools and techniques, including information systems and communication technologies, to facilitate discussions and interactions that enhance team function.Components of IPEC’s Interprofessional Communication Competency

Ipass nursing handoff example